Terminal opens from 4:40 a.m. to 00:30 p.m.
Genoa Lounge is opened from 5:30 untile 8:00 p.m.
Check-in desks open at least 2 hours before the flight's departure.
Free circulation is allowed between the signatory countries of the Schengen Treaty: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Luxembourg, Norway, Holland, Portugal, Spain and Sweden. Identification documents must, however, be carried at all times for presentation at security checks.
An identity card valid for expatriation or a passport are obligatory for travel to Ireland and the United Kingdom, which have not signed the Schengen treaty. For Egypt, Morocco, Tunisia and Turkey an identity card valid for expatriation is accepted only for the members of organised tours, otherwise a passport is obligatory.
Italian passports are valid in all countries recognised by the Italian government for 10 years. However, in certain circumstances they may be issued for shorter periods pursuant to Italian legislation currently in force. Stamp duty of Euro 30.99 is not obligatory for travel within the European Union (Austria, Belgium, Denmark, France, Finland, Germany, Italy, Ireland, Luxembourg, The Netherlands, Portugal, UK, Spain and Switzerland, Cipro, Grecia, Estonia, Lettonia, Lituania, Malta, Polonia, Repubblica Ceca, Repubblica Slovacca, Ungheria, Slovenia ).
Until their 10th birthday children must be registered on the passport of a parent but no photograph is required. Between their 10th and 16th birthdays children must be registered on the passport of a parent and a photograph is required.
Children under 15 years of age may leave Italy on presentation of a birth certificate/extract authorised by the Passport Office. Parents must also complete a special form available at the appropriate offices. Children over 15 years of age must present a document valid for expatriation.
Collective passports are valid for 4 months from the date of issue, permitting one journey for a group of no less than 5 and no more than 50 people. The group leader must hold a valid passport. For further information contact the competent Questura office.
Passengers are kindly requested to arrive at least 2 hours ahead of the scheduled time of departure for international flights, and 60 minutes for domestic ones. Whether you have checked-in online or are checking-in at the airport, do allow plenty of time for traffic, parking and security check. We endeavour to make your journey through the airport as quick and efficient as possible, but please remember, it’s your responsibility to arrive on time.
To protect you against the new threat of liquid explosives, the European Union (EU) has adopted new security rules that restrict the amount of liquids that you can take through security checkpoints. They apply to all passengers departing from airports in the EU whatever their destination.
This means that, at security checkpoints, you and your hand luggage must be checked for liquids in addition to other prohibited articles. However, the new rules do not limit the liquids that you can buy at shops located beyond the point where you show your boarding pass or on-board an aircraft operated by an EU airline.
You are only allowed to take small quantities of liquids in your hand luggage. These liquids must be in individual containers with a maximum capacity of 100 millilitres each. You must pack these containers in one transparent, re-sealable plastic bag of not more than one litre capacity per passenger.
The new Regulation (EU) 246/2013 issued by the European Commission in order to facilitate the transport in hand luggage of certain categories of liquids, to date not allowed, provides that with effect from 31.01.2014 at all Community airports (including Norway, Iceland, Liechtenstein and Switzerland), are subject to control, by means of special equipment, the following categories of liquids.
To help screeners detect liquids, it's necessary to:
You can still:
If they are sold in a special sealed bag, do not open it before you are screened - otherwise the contents may be confiscated at the checkpoint. (If you transfer at an EU airport, do not open the bag before screening at your airport of transfer, or at the last one if you transfer more than once).
All these liquids are additional to the quantities in the re-sealable plastic bag mentioned above.
Please be courteous and co-operate with airport security and airline staff.
This document has been developed by the European Commission, the Association of European Airlines and Airports Council International-Europe.
Disclaimer This document summarises for your information the main elements of the relevant EU legislation; it is not the actual legal text.
Since the beginning of 2017 families with strolling in tow will give priority access to security controls, avoiding the queues. To do so, simply contact the attendant controls. In the boarding area you plan the construction of a point for small children. The toilets at the arrivals floor (opposite customs) and embarkations Shengen zone (forehead Gate 4) are equipped with changing table.
The checked baggage must not exceed the size and weight limits allowed by fare class of your ticket (ask to your airline). The transport of bulky luggage is at discretion of the airline, the modalities have to be agreed at the time the ticket is booked. The musical instruments not exceeding a meter in length can be transported in the cabin as hand luggage.
These can travel in the cabin in a suitable container with a waterproof, absorbent base. The total weight, including the cage, must not exceed 8 or 10 kg, depending on the airline. Booking and subsequent confirmation by the carrier concerned is compulsory.
These must travel in the hold (pressurised, lit and heated) in a suitable container (the animal must be able to stand, turn around and drink). Booking must be made in advance and confirmed by the carrier concerned.
Travel in the hold is always a cause for stress in animals. Airport staff will pay careful attention to your four-legged friend and, if you write the animal's name on the cage, the staff will be able to call them by name and calm them down.
Birds, fish, frogs and tortoises can only be brought into Italy if they have a certificate of origin issued by the country of origin. For protected species (parrots, turtles, ornamental fish), the CITES certificate (authorisation for export) must be shown. www.cites.org
We recommend checking with the travel agency or airline for information on how to carry animals, the availability of containers and any medical documents required. A surcharge for the animal will be applied, to be paid directly at the airport ticket offices.
This Service Charter stems from the need to make passengers aware of the structural characteristics of the airport and the types and qualities of the services offered, so as to improve the relationship between user and supplier of services. This Charter, prepared by all Italian airports according to the guidelines indicated by the Italian Civil Aviation Authority (ENAC - Ente Nazionale per l’Aviazione Civile), defines the commitments and standards for the provision of the service and presents them to the public and the competent authorities. If you need any information, please write an email to email@example.com
You can buy tickets from Alitalia, Air Dolomiti, Air France, Blue Express, British Airways, Ernest Airlines, KLM, Lufthansa, Meridiana, Ryanair, SAS, S7, Volotea and Vueling. At the ticket office you can also request additional services as:
ORARIO DI APERTURA
DALLE 5 ALLE 19
Genoa Airport offers you a free wifi connection of 3 hours. In Genoa Lounge guests can access to a free wifi service with no time limitations.
Tax-refund is a VAT facilitation granted to travellers resident or domiciled outside the European Union, who can obtain relief or reimbursement of VAT included in the price of sale of goods purchased in Italy in authorised stores. Tax-refungd office is located at the ticket office, first floor (departures). Tax-refund is appliable under the following conditions:
After 1 September 2018, it is mandatory to issue an electronic invoice for tax-free sales to travellers resident or domiciled in non-EU countries. If you wish to receive VAT refund/remission please make sure that the point of sale issues an electronic invoice.
Inside the terminal you will find one ATM machine at the ground floor (arrivals)
In the airport you will find a "Safe Bag" luggage wrapping service. The Safe Bag point is located at the first floor (departures area) close to the check-in desks, and is open daily from 5 a.m. to 7 p.m. For information about the services visit www.safe-bag.com
Genoa Airport offers you the "Meetandgreet" service, which provides dedicated assistance in arriving or departing. Ask for the "Meetandgreet" service by sending an email to firstname.lastname@example.org
150€ + IVA*
200€ + IVA*