Tax-refund is a VAT facilitation granted to travellers resident or domiciled outside the European Union, who can obtain relief or reimbursement of VAT included in the price of sale of goods purchased in Italy in authorised stores. Tax-refungd office is located at the ticket office, first floor (departures). Tax-refund is appliable under the following conditions:

• the total value of the purchase must exceed €154.94 (including VAT)
• the goods are for personal or family use and are carried in personal luggage
• the goods are carried outside the European Union within three months of purchase
• the goods and purchase invoice are shown to the Customs Office upon leaving the European Community

After 1 September 2018, it is mandatory to issue an electronic invoice for tax-free sales to travellers resident or domiciled in non-EU countries.  If you wish to receive VAT refund/remission please make sure that the point of sale issues an electronic invoice.