FAQ | Genoa Airport


The airport is open from 4:40 am to 12:30 am.

The airport is connected to urban roads and the A10 motorway ("Genova Aeroporto" tollbooth).

The airport is connected to the city center and the Brignole and Principe stations with the Volabus service (temporarily not available). Between the railway station "Aeroporto Sestri P." and the terminal offers the Flybuscircular service. Click here for all information.

The first thing to do, before leaving the airport, is to open a case at the Lost & Found office. Here you will find all the information.

Check-in is located on the first floor of the terminal, departures area. Once you enter the airport you will find them on your left.

The Duty Free is located immediately after the security checks, at the beginning of the boarding area.

The mail box to use the Tax Refund service is on the ground floor (arrivals area). Click here for more information.

On the arrivals level, just before exiting the terminal, you will find a reception desk managed by the Municipality of Genoa. For information on Liguria and Lower Piedmont click here.

To file a complaint, you can send us an email to the address ufficioreclami@airport.genova.it, or fill out this formquesto form.