Italiano TO FLY
Informations on flights, destinations and airlines
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Airlines recommend to arrive at the airport at least 60 minutes before your flight for check-in operations. Even in the case of online check-in it is essential to arrive at the airport well in advance; we suggest to reach the departure hall at least 25 minutes before boarding time.
Security checks
Speeding up security checks is possible by following some precautions. For example, it is better to wear shoes without metal elements, transfer all the metal objects you are wearing in your hand luggage, keep your boarding pass and identity document at hand, store the bag of liquids in a space hand luggage that is easily accessible, so that it can be separated quickly. Same thing for notebooks and tablets, which will have to be separated from hand luggage before going under the x-rays. Remember: airport controls contribute to your security.
Security rules
All passengers are required to comply with the following rules: do not carry other people's baggage, never separate from your own baggage, do not carry explosives, ammunition, weapons, fireworks, lithium batteries, compressed gases, flammable liquids and solids in the baggage poisonous and pathogens, corrosive and oxidizing agents, radioactive materials, magnetic materials and alarm devices.
According to European legislation (EU Regulation 1107/2006), it is the responsibility of airport operators to provide ground assistance and guarantee full accessibility to air transport, without discrimination and without additional costs, to all disabled or reduced mobility customers (PRM).
The Regulation defines "persons with disabilities" and / or "persons with reduced mobility" any person whose mobility is reduced due to:
• Physical disability (sensory or locomotor, permanent or temporary)
• Disability or mental handicap
• Reasons of age or any other cause of reduced mobility / disability
Genoa Airport S.p.A. has always paid particular attention to the needs of these passengers and has equipped itself to allow PRMs to use airport services in conditions similar to those of other citizens. The PRM assistance service is carried out by Aeroporto di Genova S.p.A. directly through its operational organization, through adequately trained personnel.
Genoa Airport S.p.A. is responsible for the adequacy of the airport infrastructure, the supporting signs, the movement of PRM passengers and the provision of the necessary means for boarding / disembarking from aircraft.
To ensure adequate service and in the shortest possible time, the request for assistance and the special needs of passengers with disabilities or reduced mobility must be notified to the airline, its agent or tour operator already during the flight booking phase or , at the latest, at least 48 hours before the flight departure time. It will be the responsibility of the airline to forward the request to the airport concerned.
Checked baggage must not exceed the size and weight limits permitted by the fare class of your ticket (contact the airline). The carriage of bulky baggage is at the discretion of the airline and the arrangements must be agreed upon when booking the ticket. Musical instruments that do not exceed one meter in length can be carried in the cabin as hand luggage.
If you decide to travel with your pet, you must inform the travel agency or airline when purchasing the ticket. The accompanying animal pays a supplement which can be a fixed rate, or depend on the weight of the latter. Check with your airline when booking.
Rules for transportation
Small pets
They can travel in the cabin in a suitable container with a waterproof and absorbent bottom of no more than 47x25x32. the total weight, including the cage, must not exceed 10 kg. It is important to notify the carrier of its presence to prevent it from rejecting its transport, as there is a maximum limit of animals transported on board each aircraft.
Large animals
The transport will take place in the hold (pressurized, illuminated and heated) always in a suitable container. Reservations must be made in advance. Not all aircraft have the ability to offer this type of transport. Check with the airline of your choice.
Health documents
U.E. countries
For the European Union, even animals must respect the laws! In fact, since 1 October 2004 the "passport" for dogs and cats has come into force, which will be issued by the veterinarians of the ASL (Local Health Authorities) in execution of the Community regulation number 998 of 2003. The provision concerns fourteen million dogs and cats and a few thousand Italian ferrets and in fact establishes the obligation of an identification document for these pets traveling with the owner within the EU states. In the case of Great Britain, Malta, Ireland and Sweden, an immunoassay to verify antibodies will also be required. The "passport" must contain the personal data of the animal, certify all vaccinations carried out, in particular anti-rabies, and must be renewed every five years. The photo is optional while the document is not mandatory for tropical animals, amphibians, reptiles, birds, rodents and rabbits. To prove that the passport belongs to that particular dog or cat, before issuing the document, the veterinarians must verify that the "tattoo" (however already mandatory in Italy) is present and will be admitted until 2011. Then the "indicative microchip" will become necessary. ", a subcutaneous" spy "who has already replaced the recognition tattoo in Veneto, Emilia Romagna and Abruzzo. To travel with pets under the age of three months and not vaccinated against rabies, it is advisable to contact the Consular Office of the member country to which you intend to travel in advance, in order to verify the provisions in use.
Extra Countries - U.E
If you intend to travel with an animal to countries outside the European Union, it is advisable to contact the competent veterinary service of the territory to check the procedures and certifications required by each state. For the entry into Italy from non-European Union countries of animals accompanying the traveler, a certificate of origin and health and / or the document of the animal that shows the identification, the dates of vaccination for rabies, including the annual calls, and for distemper. The documents will be shown at the time of entry into the national territory to the border customs authorities. If the animal is less than three months old, moreover, it must not show signs of infectious diseases, it must have remained in captivity since birth and must not come from companies. subject to restrictive measures.
Protected species
Birds, fish, frogs and terrestrial turtles can be introduced into Italy only if they have a certificate of origin issued by the country of origin. For protected species (parrots, aquatic turtles, ornamental fish…) it is necessary to show the CITES certificate (export authorization). For more information, consult the official website of CITES (Washington Convention on International Trade in Endangered Species of Fauna and Flora): www.cites.org
All information on passenger rights is available on the ENAC website, the Italian Civil Aviation Authority. Among the most useful arguments, the rights in case of prolonged delay or denied boarding. The inefficiency reporting form is also available on the ENAC website.
SERVICE CHARTER
All information relating to infrastructures and services are available in the Service Charter. For any information, you can write an email to info@airport.genova.it, or contact us via our Facebook and Twitter channels.
